Key Dates For Volunteers
2024 – CLOSED – POSITIONS FILLED
Volunteer Applications Open
Volunteer applications will be accepted via website during this time period.
Please read role requirements before choosing a role.
There is a mandatory volunteer briefing for those who have not attended a briefing in the last 3 years on December 14 at 9am. Please do not register unless you will attend as otherwise your registration will be cancelled.
15 November
Guest Registration opens on November 15.
9 December
Final Date for volunteers to cancel attendance
(To cancel, contact 0466 252 076 as soon as possible)
14 December
Volunteer Briefing – Heathridge – at 9AM
For volunteers who have not attended a briefing in the last 3 years
(Please do not register to volunteer unless you can attend this session)
25 December
Joondalup Christmas Lunch held in Central Park!
2024 VOLUNTEER POSITIONS ARE CLOSED
We appreciate the time given to volunteer at this very special time of year.
Please see below information and read the role duties before applying to be a volunteer.
– Volunteer applications will open in October 2024.
– Minimum age to Volunteer for Usher & Catering is 14 years old with an accompanied guardian who is also registered to volunteer. Table Host and Security Roles are for those aged 18 years +
– New volunteers and volunteers who have not attended a briefing in last 3 years must attend the 90 minute briefing held on 14 December to comply with our safety regulations and insurance requirements.
VOLUNTEER INFORMATION
Schedule
December 24 – Event Set up – 1 pm
December 25
Volunteers Arrive – Roles have allocated times
Guests Arrive – 11am to Noon
Welcome Address – Noon to 12.15
Food Service – 12.15 to 1.15pm
Entertainment – 12.15pm to 2.30pm
Event Conclusion – 2.30pm
Event Pack Down – 2.30pm onwards
Usher Duties
Pre Event
• Complete mandatory online
training
• Attend Volunteer Induction
Event Day
• Arrive at required time , register
your attendance and change into
provided volunteer t-shirt
• Familiarise yourself with event
layout
• After guests are registered, escort
them to a selected table and introduce to Table Host
• Tables will be called by colour for
food service. Assist table hosts if
needed with mobility impaired
guests
• Clear litter as needed throughout event
• Notify First Aid if needed to any
medical issues
• Return volunteer t-shirt
before leaving event
Table Host Duties
Pre Event
- Register yourself and receive confirmation email
• Attend Volunteer Induction
Event Day
• Arrive at required time ,register your
attendance and change into
provided volunteer t-shirt
• Select a table
• Familiarise yourself with event
layout
• Familiarise yourself with the
contents in your Host Pack
• Greet guests as they are brought to
your table by an Usher
• Brief guests of event timetable
• Initiate conversation – avoid topics
of religion, politics or culture
• Listen for MC to call your table
colour to attend catering area
• Assist guests who have mobility
issues
• Keep conversation flowing and table
tidy
• Complete host feedback form and
place in box at front of stage
• Encourage guests to complete guest
feedback forms and place in box at
front of stage
Return volunteer t-shirt
before leaving event
Food Service Duties
Pre Event
• Complete mandatory online
training
• Attend Volunteer Induction
Event Day
• Arrive at required time , register
your attendance and put on apron
provided apron
• Familiarise yourself with event
layout
• Meet at catering station in carpark
for briefing by Catering Manager
• You will be assigned a station by
Catering Manager
• Tables will be called by colour for
food service.
• Second round will be called
by MC once all guests have been
served
• Notify Catering Manager if needed
to any medical issues
• Return apron before leaving event
Volunteers who have not attended a briefing in the last 3 years MUST attend a pre-event briefing on 14 December 2024 at 9am
Serving, Registration, Usher and Cleaning volunteers must complete an “I’m Alert” food handling course. This is a course sponsored by the City of Joondalup and takes about 30 minutes. The web address for this training is https://imalert.com.au/v6/?sub=joondalup
Acknowledgement of Country
In the spirit of reconciliation Joondalup Christmas Lunch acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.